Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Des Moines

These are the results for consumer specific consumer resources for IA. The listing is grouped by primary service category, then sorted alphabetically.

Attorneys General

• Iowa - Attorney General
  The Iowa Attorney General’s Consumer Protection Division protects consumers from fraud and ensures fair competition in the marketplace. The Division enforces a number of laws that protect the buying public from false or misleading advertisements or sales practices. It also enforces laws that make sure consumers get information to help them make important decisions, like credit disclosure laws that help consumers compare loan offers. (Des Moines, IA)
  

Banking Authorities

• Iowa - Division of Banking
  The Iowa Division of Banking protect the interests of those doing business with banks, financial service providers and licensed professionals by ensuring safety, soundness and adherence to the laws and regulations of Iowa. (Des Moines, IA)
  

Better Business Bureau

• Iowa - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Des Moines, IA)
  

Consumer Protection

• Iowa - Attorney General
  The Iowa Attorney General’s Consumer Protection Division protects consumers from fraud and ensures fair competition in the marketplace. The Division enforces a number of laws that protect the buying public from false or misleading advertisements or sales practices. It also enforces laws that make sure consumers get information to help them make important decisions, like credit disclosure laws that help consumers compare loan offers. (Des Moines, IA)
  
• Iowa - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Des Moines, IA)
  
• Iowa - Division of Banking
  The Iowa Division of Banking protect the interests of those doing business with banks, financial service providers and licensed professionals by ensuring safety, soundness and adherence to the laws and regulations of Iowa. (Des Moines, IA)
  
• Iowa - Division of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Des Moines, IA)
  
• Iowa - Utilities Board
  The Iowa Utilities Board regulates utilities to ensure that reasonably priced, reliable, environmentally responsible, and safe utility services are available to all Iowans. The Iowa Utilities Board is valued as the regulatory expert and solutions-oriented partner in electric, natural gas, and telecommunications issues. (Des Moines, IA)
  

Insurance

• Iowa - Division of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Des Moines, IA)
  

Insurance Regulators

• Iowa - Division of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Des Moines, IA)
  

Investing

• Iowa - Securities Bureau Enforcement Section
  Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… (Des Moines, IA)
  

Utilities

• Iowa - Utilities Board
  The Iowa Utilities Board regulates utilities to ensure that reasonably priced, reliable, environmentally responsible, and safe utility services are available to all Iowans. The Iowa Utilities Board is valued as the regulatory expert and solutions-oriented partner in electric, natural gas, and telecommunications issues. (Des Moines, IA)
  

Utilities Commissions

• Iowa - Utilities Board
  The Iowa Utilities Board regulates utilities to ensure that reasonably priced, reliable, environmentally responsible, and safe utility services are available to all Iowans. The Iowa Utilities Board is valued as the regulatory expert and solutions-oriented partner in electric, natural gas, and telecommunications issues. (Des Moines, IA)
  

Weights and Measures Offices

• Iowa - Weights and Measures Office
  The Iowa Weights and Measures Bureau’s mission is to improve the accuracy of measurements, enhance consumer protection, promote fair competition, and facilitate economic growth and trade. (Des Moines, IA)